Today one of the new guys at work ask me a question. “Can our web portal submit “Severity 1″ support request?”
The standard answer has always been ‘No.”, but today I figured it was time to test that.
Start Tamperdata and log into the portal. Dispatch request as normal with one exception. change ‘severity’ value to 1 and submit. you now have a ‘sev1d’ support request without a phone call.
Software:
Firefox with Tamperdata add-on
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